Greentoe Payment Pending
I had called them twice - one on Tue pm and one on Wed pm - both were answered by a recording saying that they cannot answer the phone and to send them email or use the form on their website. Have you ever spoken to their CS / rep? If you have, you must be very lucky
I sent emails to them on Monday, Tuesday, and Wednesday. They finally responded to my email on Wed when I requested them to cancel the order as I had submitted a claim through paypal. Also, finally this morning, the seller / shop finally emailed me to let me know that they were out of stock and had asked if I am willing to accept a body from the body / lens kit, which I accepted.
The camera is expected to arrive tomorrow.
Patent-pending symmetrical flip-to-clean radiant tray generates sizzling flavor with ceramic disc briquettes. 774-square-inch primary grilling surface with 219-square-inch warming rack surface makes room for large cookouts. External rotisserie motor with a single-speed, 3 rpm, 40 in-lbs motor. Greentoe.com don't answer there phones or chat. They selectively email you depending on if they think they getting your money. They will not tell you where there located after many emails. The emails is only way they will communicate with you. I had 6 hdtvs I was bidding on an they canseled all my tvs after I emailed them an complained to them. On Greentoe's interface for retailers that they use to mark an item as 'Pending shipment', have a checkbox that asks 'Will you ship this item within 48 hours?' If they do not check this box, then automatically generate an email to the customer that (1) tells them the item may not be available and (2) provide a big button that they can click to.
I've been called by their people a number of times, especially after I place an offer. A few times they called just to ask if I needed anything. When they first started it was more often, so maybe it is because I was an early customer. I understood they were trying to broker a deal, and each sales rep varied but was nice about it. Once I asked via customer survey why don't they carry TV's and they now carry TV's. Then I asked about musical instruments and studio gear, and now they carry them. It's not always perfect because I once called about high-end photo printers and they responded with regular office inkjets. But it didn't cost me anything, so was worth a shot. Admittedly, I haven't run into a bad vendor, but that doesn't mean others haven't. Twice I've been mildly concerned by small vendors I never heard of, but they came through with fast delivery or threw in some free lens cloths.
Glad you're getting your gear. I had the exact same thing happen with a camera body through Cameta a long time ago. Oversold during a sale, so asked if they can send a kit with lens removed and that was fine by me.
Green Toe Payment Pending Online
I had called them twice - one on Tue pm and one on Wed pm - both were answered by a recording saying that they cannot answer the phone and to send them email or use the form on their website. Have you ever spoken to their CS / rep? If you have, you must be very lucky
I sent emails to them on Monday, Tuesday, and Wednesday. They finally responded to my email on Wed when I requested them to cancel the order as I had submitted a claim through paypal. Also, finally this morning, the seller / shop finally emailed me to let me know that they were out of stock and had asked if I am willing to accept a body from the body / lens kit, which I accepted.
The camera is expected to arrive tomorrow.
Green Toe Payment Pending Application
I've been called by their people a number of times, especially after I place an offer. A few times they called just to ask if I needed anything. When they first started it was more often, so maybe it is because I was an early customer. I understood they were trying to broker a deal, and each sales rep varied but was nice about it. Once I asked via customer survey why don't they carry TV's and they now carry TV's. Then I asked about musical instruments and studio gear, and now they carry them. It's not always perfect because I once called about high-end photo printers and they responded with regular office inkjets. But it didn't cost me anything, so was worth a shot. Admittedly, I haven't run into a bad vendor, but that doesn't mean others haven't. Twice I've been mildly concerned by small vendors I never heard of, but they came through with fast delivery or threw in some free lens cloths.
Glad you're getting your gear. I had the exact same thing happen with a camera body through Cameta a long time ago. Oversold during a sale, so asked if they can send a kit with lens removed and that was fine by me.